Career Tips

“Wise men talk because they have something to say; fools, because they have to say something.”
–Plato (ca. 427-347 B.C)

Nonverbal messages speak much louder than words

Verbal communication means the words we use (spoken words and written words); nonverbal communication means everything else. For instance, non-word vocalizations would include sighs, grunts, moans, and groans, tone of voice, pitch, and loudness. Non-vocal would include gestures, movement, appearance, facial expression, touch, and so forth. And, of course, silence.

Scholars estimate that nonverbal behaviors account for 65% to 93% of our total meaning when we communicate.

Here are some ways to improve your nonverbal skills and therefore ensure your success at the job interview:

Do . . .

1. Plan the image you want to project. Dress according to the position and corporate culture.
2. Stand erect. Walk with confidence. Sit with a relaxed posture. These body positions announce self-assurance.
3. Look at the eyes of others. People often focus on the eyes to judge others’ honesty, intelligence and attitude.
4. Gesture appropriately. Use your hands expressively, but don’t overdo it as this can be distracting and signals nervousness.
5. Listen carefully; listen actively. Focus your mind on the ideas and signal your interest and understanding. Ask questions.
6. Use a strong handshake that communicates confidence.




Do not . .

7. Show up late. How you handle time can indicate if you take time seriously and could be an important nonverbal cue as to how committed you would be to the job.
8. Overlook the power of a good first impression (artifacts such as jewelry, hairstyle, cosmetics, shoes, glasses, and so forth tell others the sort of person you believe you are).
9. Slouch in your chair or shuffle your feet; bounce or kick your leg. These give a poor impression.
10. Sit with crossed arms, shrug your shoulders, lower your eyes, frown, look away, yawn, look at your watch, or show irritation. These indicate a mood of indifference.
11. Scowl or stare as these show disapproval and resistance (poets call the eyes “mirror of the soul”).

People will evaluate your professional credibility and potential job performance within a mere 3-30 seconds. Communication often occurs without words; thus, nonverbal messages often say much more about you than you realize.

But take heart! If you follow these 11 tips you will ace your next job interview!

Want to change the way you sound?
Check out my e-book Your Voice Is Your Image: Four Ways to Improve the Speaking Voice. Find it at: http://www.communicationmarketplace.com

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